How Our Service Works The Douglas Emmett Concierge Service is truly like no other. We work diligently to provide you with the hippest, most timely event & leisure news known to Angelenos. If you have a specific request you do not see addressed on the pages of our website, please tell us at MyConcierge@douglasemmett.com. We will be happy to provide you with personalized information, exactly addressing your needs. For movie tickets, postage stamps and theme park discounts, our service works differently based on the location of the building where you work. To learn more, please find your building by clicking on Contact Us.